Privacy Policy

Last updated: 1 June 2026

1. Introduction

UK Hotel Resort ("we", "us", "our") operates the website ukhotelresort.com. This Privacy Policy explains what information we collect from visitors and guests, how we use it, and the choices available to you.

2. Information We Collect

We may collect the following types of information:

• Contact details you provide voluntarily through our enquiry form, such as name, email address, and phone number.
• Booking-related information discussed with our reception team by phone or email, such as preferred dates and room type.
• Technical information collected automatically, such as browser type, device type, approximate location, and pages visited, typically through cookies (see our Cookie Policy).

3. How We Use Your Information

• To respond to enquiries and process booking requests.
• To improve the content and performance of our website.
• To comply with legal and regulatory obligations, including those relating to age verification.
• To send you information you have specifically requested from us.

4. Legal Basis for Processing

We process personal data on the basis of legitimate interest (responding to enquiries, improving our services), consent (where you opt in to marketing communications or non-essential cookies), and legal obligation (where required by applicable regulation).

5. Sharing of Information

We do not sell personal information. We may share limited data with trusted service providers who help us operate our website and reservations process, under confidentiality obligations, or where required by law or regulatory authority.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

9. Children's Privacy

Our website and the services we describe are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under this age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

UK Hotel Resort, 22 Kingswood Lane, Ascot, Berkshire, SL5 7DE, United Kingdom
Email: supp@ukhotelresort.com
Phone: +44 1344 500 782